We at Shasta Administrative Services, Inc.
(referred to as "Shasta,"
website located at www.shastatpa.com
and other websites owned by Shasta
during the enrollment process and in the course providing you employee benefit services. The privacy and security of this information is governed by other agreements, including your enrollment agreement.
, it is our intention to give you an understanding about how we collect your Information from the Website and the use we make of it in the course of our business. To that end, we gather three types of information about Participants: (1) data and information that Participants provide through optional, voluntary registration or forms on our Website; (2) data collected and shared between Shasta's
affiliates; (3) and data we gather through aggregated tracking, mainly by tallying page views throughout our Website. Such information enables us to tailor our content to fit Participants' needs better and to help our affiliates understand our audience. Be assured that Shasta
be used to identify an individual, including, but not limited to, a first and last name, a
business, home or other physical address and an email address, a phone number or other
contact information, whether at work or at home.
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may need to re-enter your original user ID and password to gain access to certain parts of our Website.
Use of Internet Protocol ("IP") Addresses
An IP address is a unique number that is automatically assigned to your computer whenever you are surfing the Internet so that your computer can be identified by the main computers, known as "Web servers," that "serve up" Web pages.
and/or its affiliates collect IP addresses for the purposes of system administration, reporting aggregated Information to our affiliates, and auditing the use of our Sites. When Participants request pages from Shasta
In most instances, we collect information by specifically requesting it from you. Generally, this occurs when you register at a site or request information or a service. Our Website may also use your information to inform you about other products or services available from Shasta
and its affiliates. We may also collect information provided by our affiliates and/or third parties. This information is generally non-Personal Information, relating to demographic traits and purchasing habits.
To the extent that you do provide us with Personal Information, Shasta
wishes to maintain such personal information accurately. Where we collect Personal Information from you on the Website, our goal is to provide a means of contacting Shasta
should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to firstname.lastname@example.org
and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.
Our Website and some of our services may require a completed form in order to access secured information, use special site functions, or complete a transaction. Benefit literature requests may require your contact information, demographics, or unique identifiers. We may also use some of this information to contact you about the services for which you have expressed interest and/or important support information.
Child Use of our Website
Notifications and Verifications
We may use e-mail or other contact methods to notify site users of Shasta’s
special benefits,, newsletters, and site alerts or features. We may also use e-mail or other contact methods to disseminate PINS and passwords, validate requests and provide customer support.
We may share your Personal Information in the following limited circumstances:
(a) To business partners and sponsors who work on behalf of or with Shasta
under confidentiality and business associate agreements. These companies may use your Personal Information to help us communicate with you about benefit offerings from Shasta
and our health partners. However, these companies do not have any independent right to share this Personal Information with third parties. By contacting or requesting additional information from these companies, you give Shasta
permission to transfer your Personal Information to the business partner or sponsor so they can fulfill your request.
(c) When we conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such Personal Information is reasonably necessary to protect the rights, property or safety of our services, Website, Participants or the public.
(d) For administrative and other purposes that we deem necessary to maintain, service, and improve our Website, products and services.
We may supplement, under confidentiality and business associate agreements, your Personal Information with information provided by our affiliates or third parties in order to offer you products and services that better meet your health care needs.
Third Party and Aggregate Data
From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt to receive information from these third parties, we will (with your permission) share your name and e-mail address with such third parties. Also, we may keep track of what portions of the Website that Participants are visiting and other Participants statistics, and aggregate this information to help us create a better experience for users of our Website. This is all done without knowing your name or other Personal Information in order to describe our viewers and services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
What happens when you link to a third party site?
is not responsible for the content of any off-site pages or any other websites linked to or from our Website. Links appearing on the Website are for convenience only and are not an endorsement by Shasta
or our affiliates or their partners of the referenced content, products, services or suppliers. Your linking to or from any off-site pages or other Website is at your own risk. The data collected in these areas is subject to the privacy statements found on such third parties' websites. Shasta
is in no way responsible for examining or evaluating, and we do not warrant the offerings and policies of off-site pages or any other websites linked to or from our Website, nor do we assume any responsibility or liability for the actions, breaches, content, products, or services of such pages and websites, including, without limitation, privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-site pages and other third party websites that you visit from our Website.
Third-party websites may refer to our Website and even provide hyperlinks to specific pages or functions. We are not responsible for the context in which those referring links are made nor are we responsible for ensuring those links work properly.
Third-party Web sites may refer to our sites and even provide hyperlinks to specific pages or functions. We are not responsible for the context in which those referring links are made nor are we responsible for ensuring those links work properly.
Safeguarding Participant Information
We strive to comply with all applicable laws that are designed to protect your privacy. Further, we maintain reasonable physical, electronic and procedural safeguards to protect the Personal information that you share with us from unauthorized access or disclosure. However, no system can ensure complete security, and we are not responsible for any breach of security or for any actions of any third parties we believe to be responsible. Access to your Information will be limited to appropriate personnel and contractors needing such Information in the performance of their job functions.
You are responsible for maintaining the confidentiality of your account and password, and restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
HIPAA Notice of Privacy Practices
Your Acceptance of these terms